Certain services for residents are subject to a charge above the basic monthly accommodation rate. These services are called “uninsured services”. These charges are subject to change and current rates are available on request.
CONCERNS AND COMPLAINTS PROCEDURE
Residents and/or family members are the centre of the team at Vision Nursing Home. The organization's values reflect this attitude and contributes to our decision making. We consider concerns from residents and their families to be a priority and have a procedure for handling any complaints. Please contact us for more information